- Can I return a product that I have purchased?
- How long do these products have a warranty?
- I can't install this product, I need help, Who can help me?
- If my shipment gets lost who is liable for it?
ANSWERS TO FAQ:
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Can I return a product that I have purchased?
Answer: Yes. Contact Billy Graham's Hot Rod Connection at 1-915-755-7637 to receive a Return Material Authorization number. The part must be returned within 30 days in new and sellable condition. The part must be accompanied with all the original packaging and the sales receipt. Do not send returns via C.O.D. , they will be refused. - How long do these products have a warranty?
Answer: Depending on the product and manufacturer, it varies from 0 days up to lifetime warranty. Electrical parts are typically covered for 30 days. All products come with a detailed warranty information booklet that covers all the information needed! - I can't install this product, I need help, Who can help me?
Answer: We have a expert staff that will help guide you through the installation of a product that you have purchased from us. All you have to do call 1-915-755-7637 during regular business hours (MST). - If my shipment gets lost who is liable for it?
Answer: FedEx and UPS guarantee that you will receive your product. If your product gets lost, you must contact the shipping service. We will do everything possible to help you track a lost shipment.